Refund Policy

Cancellation and Refund Policy

Last Updated: 02-02-2024

Thank you for choosing UPILink for your payment gateway onboarding and integration needs. We strive to provide excellent service to our clients. Please read this policy carefully before using our services.

Cancellation Policy

  1. Cancellation by Client: Clients have the right to cancel our services at any time. To initiate a cancellation, please contact our customer support team at []. Please note that cancellation requests made after the commencement of the service may be subject to certain fees. Any fees will be communicated to you by our support team during the cancellation process.

  2. Cancellation by UPILink: We reserve the right to cancel our services under certain circumstances, including but not limited to violation of our terms of service, fraudulent activities, or other reasons that may affect the security and integrity of our platform. In such cases, a prorated refund may be issued based on the remaining unused portion of the service.

Refund Policy

  1. Full Refunds UPILink strives to deliver high-quality services, but we understand that there may be situations where our clients are not satisfied. If you are dissatisfied with our services for any reason, please contact our support team within 10 days of the service initiation for a full refund.

  2. Partial Refunds In the event that UPILink fails to deliver the agreed-upon services, clients may be eligible for a partial refund. The amount of the partial refund will be determined based on the specific circumstances and will be communicated to the client by our support team.

How to Request a Refund

To request a refund, please contact our customer support team at Please provide the following details in your refund request:

Your full name and contact information. Order number or transaction ID. A detailed explanation of the reason for the refund request. Our support team will review your request and guide you through the refund process.

Changes to this Policy UPILink reserves the right to update or modify this Cancellation and Refund Policy at any time without prior notice. It is the responsibility of the user to review this policy periodically.

By using our services, you agree to the terms outlined in this policy.

If you have any questions or concerns regarding this policy, please contact us at [].

Thank you for choosing UPILink.